Terms & Conditions

GENERAL TERMS OF SUPPLY

These General Supply Conditions, where not derogated from a specific written agreement of the parties, apply to all orders received and accepted by the Fiori Etruschi company VAT number 01540260526 CF: DDNNSLV78C69H501E located in Palazzone fraction of San Casciano dei Bagni, via Mazzini 22 53040 (SI) (hereinafter also referred to as just Company) and are an integral part of the same.

1.- Characteristics of the products

The Purchaser, with the formulation of the purchase order, acknowledges that he has carefully examined the technical, functional and aesthetic characteristics of the products ordered and considers them suitable for the use to which he intends, directly or indirectly, to use them.

It also undertakes not to make any changes to the product and to respect, declaring to know them, its correct methods of use.

2.- Orders and Order Confirmations

The Purchaser's orders must indicate the order number, the exact indication of the goods ordered with possible reference to their product code, their quantity, the unit and overall price, the terms of payment, the place of destination and any additional delivery instructions.

The order will be deemed accepted by the Supplier when the Order Confirmation from the Supplier is received by the Buyer.

3.- Prices

The prices of the goods are indicated in the order confirmation and, unless otherwise specified, are expressed in Euros and do not include packaging suitable for shipment.

Shipping costs, unless otherwise indicated, are always considered excluded and will be borne by the Buyer.

In any case, the prices do not include customs duties, duties, taxes or export taxes and the like and any additional items, services or costs not expressly mentioned.

4.- Payments and retention of title

The payment of the price of the products must be made by the Buyer in the manner and within the terms indicated by the Supplier.

Up to the full balance of overdue supplies, the Supplier may suspend the fulfillment of orders in progress without any penalty and with the buyer's waiver of default of compensation for damages.

The company Fiori Etruschi reserves the ownership of the goods supplied until all the credits deriving from the commercial relationship have been satisfied.

5.- Transport and delivery

The goods always travel at the Buyer's risk and peril, even in the case of free delivery to the recipient.

The delivery terms, if not expressly indicated as essential, are always intended as indicative.

6.- Disputes on supplies

Any complaints about the quantity or integrity of the packages or products must be made directly to the carrier at the time of delivery with the indication "accepted with reserve" on the delivery note or on the delivery document.

Any defects in the products delivered must in any case be reported to the Supplier, in writing, including in any case the sending of a registered letter with return receipt, within eight days of delivery. The firm Fiori Etruschi may decide, at its sole discretion, to replace the defective products or to repair the defects found.

Any discrepancies in the quantity of goods delivered with respect to the order will not give the right to terminate the contract or to suspend payments, but only to integrate the supply with the missing goods. The return of the goods must in any case be authorized by the Supplier.

The Buyer undertakes not to use any defective products and to report without delay any complaints from third parties of which he has become aware.

7.- Warranty

The Supplier's guarantee regarding the quality of the products supplied is provided within the limits of what is indicated in the technical data sheet of the product, which the Buyer declares to know.

The Supplier, within the aforementioned limits, only guarantees the conformity of the products delivered to those ordered and not the suitability of the same to meet the specific needs of the buyer or third parties, unless they have been the specific object of the accepted order.

8.- Contractual liability

With the exception of cases of willful misconduct or gross negligence, in no case will the Supplier be liable for damage to persons or property resulting from the use of the product supplied.

The responsibility will not extend, in any case, to indirect damages, to lost profits or production losses, and in any case outside the hypotheses for which the warranty on the product can operate.

9.- Confidentiality

The Purchaser undertakes to keep confidential and not to disclose to third parties, where this is not strictly necessary for the purposes of the legitimate use of the purchased goods, for the entire duration of the relationship and for a further three years from the delivery of the last supply of each product, any information or technical data relating to the products purchased, their operation or use, as well as any administrative or commercial information relating to the contract for the sale of the goods themselves (price, terms of payment and guarantee, etc.).

10.- Industrial and intellectual property

The purchase of the products and their use, direct or indirect, will not give rise to the transfer to the buyer of any industrial or intellectual property rights on the products sold, which will remain with the Supplier.

11.- Jurisdiction and competent court

Competent exclusively for any dispute for any reason and / or reason arising from the supply relationship, it will always be subject to the Italian Jurisdiction and the laws in force in Italy and the competent court will always be that of the Court of Siena.

12- Information on the protection of personal data Legislative Decree n. 196/2003

The Fiori Etruschi company will process the data relating to the Customer in electronic and / or manual form, according to principles of lawfulness and correctness and in compliance with n. Legislative Decree n. 196/2003 and subsequent amendments.

The data may be used by Fiori Etruschi, directly or through third party service providers of its trust (Banks, Credit Institutions, Insurance companies, management companies for administrative and / or IT services, credit recovery companies, etc.) in quality of holders of related treatments or data processors, exclusively to fulfill regulatory obligations, including accounting and tax obligations, as well as the contractual obligations undertaken.

In consideration of the existence of computerized telematic links or correspondence with the aforementioned subjects, the data may be transferred abroad. Pursuant to Art. 7 of Legislative Decree n. 196/2003, it is the Customer's right, among other things, to know your personal data processed and to request its integration, correction or cancellation, by contacting the Fiori Etruschi Company at the above address.